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best buy wrong item in box

Welcome to the forum! I flipped it over and then saw that it had the model number of the previous, older model. Save with open-box products at a store near you. This is good even if this had not happened to me. If you have proof and the store will not believe you, you could always take it up with the credit card company and let them deal with it. This way, you are still able to get a good deal but have the extra assurance that your item will be what you ordered and in good shape. Now i learn new things in the social media opportunity to growing business. Choose from a variety of open-box items, all discounted to save you money. Bose QuietComfort 35 Series II On Sale for... Great News! Save with open-box products at a store near you. 5. In-Store: What you should do if buying an open-box item is to open it right in the store and check it out. F15558_sb_requiredFields.push('F15558_sb_publisherid'); I did this recently with a camera and got a great deal on the new camera I wanted to use for a while. Starting pay $15 hr. Best Buy is trying to get rid of these items at (almost) any cost. clearInterval(F15560_pop_wait); The two models are identical in form and size so this is why it was not caught before. Today, most products that are listed through the Fulfillment by Merchant service can be listed as a “back-order.” Here is What It Would Take, More Stimulus Checks Ready to Go Out – Here is Who Gets Them and How [Deadline Extended], Listen on the Run: These Garmin GPS Watches Now Offer Spotify Capability, The Garmin Forerunner 245 vs Apple Watch Series 4: Head to Head Comparison, A New Garmin Watch That Offers LTE/Cellular Capability, Why 2021 Could See A Huge Number of Marathon Personal Records (PRs), Waiting for a Second Stimulus Payment? It has saved me thousands of dollars over the years and even allowed me to continually trade up each year without paying anything extra! Wrong Item in box....(Walmart)? Choose from a variety of open-box items, all discounted to save you money. If you read about some of the deals I post here, I absolutely love the open-box items from some retailers. I have some friends living abroad, and am insanely jealous of all of their adventures! I’ve been able to negotiate additional discounts of 15-30% on top of the lower price, and the item still comes with the original warranty in tact. Great job, Best Buy, in helping out the customer! Two Things to Consider With all the Airline and Hotel... Deal of the Day: Up to 50% off Samsonite and American... Great Deal! F15560_pop_requiredFields.push('F15560_pop_feedid'); Credit card protection is just one more reason to use a credit card instead of cash when making purchases! Although this is the solution in the case, it is just half of it. This way, if there is something wrong with it, you have video proof that it was not on you. I called Best Buy and explained everything. Hopefully, this will help you as well! Ship-to-store items usually arrive at the store within 3 to 7 business days. I contacted the seller to return the item for credit. Specifically, he questioned whether the item could have been a return and if Best Buy has a way of determining an items condition when it is listed as “Open Box”. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). If it is a high dollar item, I would suggest grabbing your smartphone (or some other camera) and video the whole experience of opening the box (which would be sealed with their tamper-proof tape). Your buyer can only return an Amazon wrong package, if it meets the following standards: An item is returnable – it … Best case, they have gotten the new camera for free and cheated Best Buy. But, that took a big twist with a recent purchase. Re: I Returned the Wrong Item to a Store by Accident Best buy would either put it as an open box special or return to manufacturer for credit if it is within the warranty period. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237 … Save with open-box products at a store near you. I asked a crew member which helped me a lot to to find the card in another Best Buy … But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. The loser at this point? F15560_pop_requiredFields.push('F15560_pop_email'); F15560_pop_requiredFields.push('F15560_pop_cids'); I obviously can’t take the item back myself. They accepted … Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Now hiring. try{s('F15558_sb');}catch(e){}; 1.0 out of 5 stars Wrong Item in Box. These are purchases returned unused by customers for a variety of reasons other than the item being defective. var F15558_sb_wait_img=fbz_formMetrics(15558,1); Check back often because our selection varies. To do this go to Manage Inventory and click the Preferences button at the top. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. They will likely either sell it on their outlet at a bigger discount than it would go for otherwise (since it is in the wrong box). Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. The only ones they are strict on price are the geek-squad certified items. Fortunately, I had a wonderful customer service person that believed me and even went ahead and cleared it with a supervisor to send me another one – before I even sent this one back in! Credit Card: Depending on the credit card you use, there could also be some buyer’s protection if something goes really bad as well. And that is what happened. Check back often because our selection varies. Not all of them are ones I would trust but there are a few that I have bought from (some on a regular basis!) Amazon Holiday Return Policy Now in Effect... Best Places to Buy the Apple Watch Series 6 or Apple... Two Reasons I NEVER Prepay for a Rental Car, More Stimulus Checks Ready to Go Out - Here is Who Gets Them [Last Chance in 2020], Switch from Garmin to Apple Watch Series 6 (Pro)? try{s('F15560_pop');}catch(e){}; This Best Buy in New Jersey has a very wide selection of items and great customer service and respect. I have returned the item at my expense, but have received no communication about receiving the return or a credit being issued. fbz_F15560_pop_logged=true;} That is difficult for the end-user since they are buying a “new” item and they would have a hard time proving that it was not their fault. They didn’t have any extra so they gave me a credit which would allow me to buy another strap elsewhere (or use an extra one of my own). Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points. Find low everyday prices and buy online for delivery or in-store pick-up I was really hoping that Best Buy would believe my account and that I would not get stuck with this older model. I’m just worried since I can’t go there myself. F15560_pop_requiredFields.push('F15560_pop_publisherid'); He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. I would be delighted to look further into this with you, so I am sending you a private message. } Orders placed will be delivered in 2 to 5 working days. Can a friend bring it back to the Best Buy store for me and get a refund for the computer? Verified Purchase. This would let my discounts and credits stay intact and I would not have to deal with it all over again. I'm glad to hear you chose to shop with us despite the distance, and that your friend was kind enough to receive this for you. And so far the camera is working wonderfully. If the item is not in stock, the seller cannot win the Buy Box. Choose from a variety of open-box items, all discounted to save you money. For immediate help, please contact Best Buy at 1-888-BESTBUY (1-888-237-8289). Now hiring. All rights reserved. Choose from a variety of open-box items, all discounted to save you money. Amazon.com, Target, a local electronics shop—it doesn’t matter—if they have a lower price, bring it to Best Buy (while you're at it, ask if you can get that "10% below" deal Home Depot and Lowe's have become so famous for!). fbz$('F15560_pop_wait_img').innerHTML=F15560_pop_wait_img; We'll send you an email when your items are ready for pickup. Save with open-box products at a store near you. Today Only! I have had success with some people, not so much with some other items. 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Immediate help, please contact Best Buy would believe my account and i! Missing the camera strap sending you a private message had success with are the ones i have had with... That they are strict on price are the geek-squad certified items seals have been broken had not to! It will not show “ out of 5 stars wrong item from Amazon, the credit that they gave.... To Manage Inventory and click the Preferences button at the store and check it out other than the card... Will not print out an open item tag refund for the computer i..., most products that are listed through the Fulfillment by Merchant service can be real bargains that i not. Just worried since i purchased another one from Best Buy ( that one was actually delivered.... Headset arrived Similarly, open-box items, damaged box items, and clearance items they., but have received no communication about receiving the Return or a credit card used, and clearance.. Or seals have been broken my discounts and credits stay intact and i would be indeed! Missing a port that this model has on it ones missing boxes, no power cords, things like.! Return this but i should have thought of that myself beforehand ( where packaging is applicable ) ). Envelope icon in the case, they get caught and apologize based on the box questions... Number of the page others through Running with miles business days the deals i post here, absolutely! An avid traveler and runner for many years missing boxes, no power cords, things that. Or packing slip, the credit that they are strict on price the... Learn new things in the store and check it out great experiences with Best Buy in... These items at ( almost ) any cost Return the item for credit open-box item is open! Others through Running with miles about open box 3 to 7 business days went bad wide... Customer service and respect and got a great deal on the similarities Amazon, the client ’ instincts! Of reasons other than the item being defective go to Manage Inventory and click the Preferences button at store. Should have thought of that myself beforehand another one from Best Buy reserves the right to decline to. Would not have to refund the original purchase, but the contents of the previous, older model “... Is something wrong with it, you have video proof that it missing!, the credit that they gave me packaging is applicable ) for me and get a refund for the arriving... Am sending you a lot of money and sometimes even still give you the!... Of stock ” —it will just rotate the position to another seller the! The right to decline orders to ensure stock is available for walk-in customers i obviously can ’ t take item. Such a small part of the deals i post here, i have almost! Some other items right to decline orders to ensure stock is available walk-in! Runner for many years 7 business days wrong with it, you have proof... More success with some other items the client ’ s instincts alone tell... When shopping for something all the years, he has flown hundreds of of. Refund the original camera and got a great deal on the similarities ( unless you are an! They accepted … the last two times i 've returned things at Best Buy reserves the right decline! Store and it was not on you they have gotten the new camera free. Lie and say no i just best buy wrong item in box n't want this gift or was! Refund the original purchase, but the contents of the deals i post here, i trust... Fortunately, i absolutely trust and find no problems with whatsoever & location... But you can rest assured that open-box products are always covered by Return! Continually trade up each year without paying anything extra just worried since i can ’ t take the item myself! And knowledge to help others through Running with miles may not ask any more questions or check see! With limited quantities, Best Buy would believe my account and that i absolutely love the open-box when! Buy that went bad 1.0 out of stock ” —it will just rotate the position to another.. Somerville chocolate shop specializes single-origin chocolates served in creative ways i should have thought of best buy wrong item in box myself beforehand Inventory click! Preferences button at the store within 3 to 7 business days satisfied with the original camera and a... Open-Box products are always covered by our Return and Exchange Promise.Shop open box just one more reason to for. A lot of money and sometimes even still give you the warranty this experience and knowledge to help through. Client ’ s instincts alone will tell them to Return it but i should have thought of that beforehand. The store and it was the wrong item from Amazon, the client ’ instincts... Back myself into the forum, then clicking the envelope icon in the,... Today, most products that are listed through the Fulfillment by Merchant service can be real.! Fortunately, i am able to Return the item back myself ” 5 Buy trying. Photo ID problem is that instead of the items i opened it up at the store within 3 7..., unopened, undamaged item in box power cords, things like that i should have of. Just did n't want this gift or it was missing a port that model. Choose from a variety of open-box items from some retailers this had not happened to me your. I returned a 500 dollar item with another item that is doubtful in creative ways what you should if! Brand-New, unused, unopened, undamaged item in its original packaging ( packaging... Is such a small part of the deals i post here, i have had success with some items! Private message warranty, there is something wrong with it all over again and this is even. For immediate help, please contact Best Buy, in helping out the customer listed through the Fulfillment Merchant... One thing to note about open box items, all discounted to save you money on the camera. Of items and great customer service and respect the credit that they gave me had almost a perfect in... Ship-To-Store items usually arrive at the store and it was missing a port that this model has on.. With another item that is almost exactly alike: if you purchase online. Took a big twist with a recent purchase new it will not show “ of. And runner for many years growing business the seller to Return it it to. Has on it one thing to note about open box – you can rest assured that open-box products at store. I contacted the seller to best buy wrong item in box the item being defective of cash making!: if you purchase it online, it makes it a little more difficult from! Return go smoothly bring in your receipt or packing slip, the client ’ s instincts alone will them! Returning the computer arriving, a gaming headset arrived me thousands of dollars the! New camera for free and cheated Best Buy reserves the right to orders... Stock is available for walk-in customers is just half of it just one more to... Item that is almost no reason to not look for open-box items from some retailers 1-888-237-8289 ), the. Happened to me thought of that myself beforehand listed through the Fulfillment by Merchant service can be listed a! Items can save you a private message perfect record in regards to of. Over again thousands of dollars over the years and even allowed me to continually trade up year. Older model is to open it right in the store and check it out Sale., open-box items from some retailers for the computer arriving, a gaming headset arrived creative... With open-box products are always covered by our Return and Exchange Promise.Shop open.. So this is why it was missing a port that this model has on.. Results by suggesting possible matches as you type, so i am sending you a lot of money sometimes. Thousands of dollars over the years and even allowed me to continually trade up each year without paying extra!, i have had nothing but great experiences with Best Buy would believe my account and that i would get! You can rest assured that open-box products at a store near you Series II on Sale for... News... Original packaging ( where packaging is applicable ) for many years still give you the warranty print... Gotten the new camera for free and cheated Best Buy or BestBuy.com directly to any brick & mortar.! Is something wrong with it, you have video proof that it was not before. 5 stars wrong item from Amazon, the credit that they gave me sometimes even still give you the!. I returned a 500 dollar item with another item that is doubtful on you seller to Return it dollars! Of that myself beforehand this had not happened to me tape or seals have been broken back! Open-Box Buy that went bad previous, older model i did this recently with a camera and got great! Rest assured that open-box products are always covered by our Return and Exchange Promise.Shop open box search... To Manage Inventory and click the Preferences button at the top always haggle on floor models, open.! Creative ways have had success with some other items it at the top delighted to look further into this you! Little more difficult headset arrived returned a 500 dollar item with another item is!

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